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Massachusetts General Hospital - Ambulatory Practice of the Future

Boston, MA

Patients, doctors, nurses, medical assistants, administrators and others at Massachusetts General Hospital (MGH) and the Massachusetts General Physicians Organization have teamed up to redesign the traditional visit to the doctor’s office. Dubbed the “Ambulatory Practice of the Future” (APF), the initiative is designed to identify, implement and evaluate innovative concepts, resources, physical environments, and models that can transform the practice of ambulatory, or outpatient, health care. The mission of the APF is to design a practice that provides ideal care at the ideal time, with improved outcomes for the physician, staff, patient and family members alike. The APF will serve as a catalyst for exploring emerging trends, technologies, ideas and models both within and outside of health care that will transform ambulatory health care. New practice models will be developed, studied, demonstrated and shared throughout the health care system.


Plans are to open the APF on or near the main MGH campus in downtown Boston, to provide services for MGH employees and their adult dependents.